Operations Support Engineer

Job Description Our Manufacturing Operations Teams are the people that make our products.
We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement.
We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.
Summary, Focus and Purpose We are recruiting for an Operations Support Engineer (OSE) position in our production team and within the Central Services Department.
The Operations Support Engineer, in conjunction with the execution of routine production activities, will primarily support the team by being a Subject Matter Expert (SME) representing the Central Services department in support of production scheduling, on the job training, shop floor process related transactions within site utilized ERP system (SAP), continuous improvement initiatives including work standardization, problem solving, deviation and change management.
The Central Services department's primary responsibility supports media production and equipment preparation and sterilization.
Key Functions Employee Development & Leadership Models Company leadership principles and inclusive behaviors Provides coaching and supports skills development and process capabilities within their team Supports effective feedback and coaching within the team during the Performance Management cycle Providing appropriate task-based training Safety Compliance Demonstrates a strong compliance mind-set (EHS and Quality) and continuously sets a high standard for themselves and others Follows safe operating instructions for all tasks and equipment Ensures that the right tools and equipment specified for the task are available and utilized Ensures that the correct personal protective equipment required is available and utilized Follow up any reported defects or workplace hazards immediately Report all accidents, incidents and near misses within 24 hours and to participate in investigation and identification of effective corrective and preventative actions Quality Compliance On-time completion of Quality compliance tasks in relation to Deviation, CAPA and Change Control management.
Quality Assurance including cGMP, RFT and good documentation practices and provides coaching to others.
Change Manager and Stakeholder for change management activities within Production.
Supports the update, review and approval of GMP documentation including, but not limited to: SOP’s | MD’s | Qualification Protocols | New product/product transfer documentation Productivity and Financial Supports the Daily, Weekly and Monthly schedule adherence of production activities within their department Build and maintain strong collaborations with different stakeholders throughout the Site Operations such as BTS, Engineering, Quality and R&D Supports the Manufacturing Operations Teams in creating a culture of continuous improvement and leads by example Represents Manufacturing Operations in the execution of the project portfolio and improvement initiatives Supports initiatives for stabilizing and improving production processes Assures effective application of Lean Six Sigma, Project Management and Change Management Tools Supports Manufacturing Operations key productivity metrics by investigating and solving operations issues with appropriate techniques and skills Contributing to a data driven decision making process and visualizing problems, progress and results Recognizes and investigates opportunities for financial savings Education Required | High School Diploma plus minimum three years working in a Pharmaceutical Manufacturing role Preferred | BSc Degree in a relevant scientific discipline plus minimum three years working in a Pharmaceutical Manufacturing role MSJR NOTICE FOR INTERNAL APPLICANTS In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package.
To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders).
Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated.
Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.
Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.
Please click here if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.
For more information about personal rights under the U.
S.
Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement Pay Transparency Nondiscrimination We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together.
The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment.
We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts U.
S.
Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.
S.
will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.
This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely.
Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
Search Firm Representatives Please Read Carefully Merck & Co.
, Inc.
, Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.
All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.
No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Where agency agreements are in place, introductions are position specific.
Please, no phone calls or emails.
Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Requisition ID:R282082